Frequently Asked Questions
Everything you need to know about your Selkie order
When will my order ship?
Standard orders typically process within 3-5 business days. For pre-order items, please refer to the specific ship date listed on the product page.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I find my correct size?
Selkie garments often have unique silhouettes. We recommend checking our detailed size chart and 'Fit Notes' section on each product page to ensure the perfect fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected carrier.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are generally unable to make changes or cancellations.
How should I care for my Selkie dress?
Most of our delicate organza and silk pieces are dry clean only. Specific care instructions can be found on the interior garment tag of each item.